Pricing

A monthly plan with AI replies included.

Pick a plan by the number of locations you run. Each plan includes AI replies every month, and you can add reply packs when you need more.

Starter

$69/ month

Billed monthly

For a single business location getting its first AI inbox live.

  • 1,000 AI replies per month
  • 1 location
  • 2 connected accounts
  • 2 team members
  • Core knowledge and human handoff
  • Basic analytics
  • Basic assignment and routing
  • Standard product support
Start with Starter

Growth

Most popular

$159/ month

Billed monthly

For growing teams managing several branches from one workspace.

  • 2,500 AI replies per month
  • Up to 4 locations
  • 6 connected accounts
  • 5 team members
  • Everything in Starter
  • Advanced team assignment workflows
  • Conversation insights
  • Remove Convo.run branding
Start with Growth

Business

$299/ month

Billed monthly

For established multi-location operators with higher message volume.

  • 5,000 AI replies per month
  • Up to 10 locations
  • 12 connected accounts
  • 20 team members
  • Everything in Growth
  • Advanced analytics and exports
  • API and webhooks
  • Priority product support
Start with Business

Prices in USD, before taxes. Checkout confirms the currency for your country.

Reply packs

Buy more replies when you need them.

A pack is a one-time purchase. Its replies are used after your monthly allowance and stay valid for 12 months, so a quiet month does not waste them.

Each plan includes a set number of connected accounts. Extra accounts cost $7 a month each.

AI repliesPricePer reply
1,000$39$0.039
3,000$109$0.036
10,000$329$0.033

How replies work

You pay for replies the AI sends.

What counts as a reply

Each AI reply sent to a customer uses one reply. Messages your team sends, handoffs to your team, and failed sends are free.

Monthly allowance

Your plan's replies are shared across all locations. The allowance resets on your billing date and unused replies do not carry over.

When the allowance runs out

Replies come from your packs next. With no replies left, new conversations go to your team in the shared inbox, which keeps working.

Running more than ten locations?

Tell us about your locations, channels, team, and expected reply volume. We will quote a plan and reply volume that fit.

Talk to us